Superior Double Room
- 1 King-size bed
- City view
- Heating
- Bathtub
- Air conditioning
Hotel · Palermo · Sicily
Excelsior Palace Palermo
A traditional 4-star hotel in central Palermo, a 5-minute walk from Giardino Inglese, offering a hammam, parking, and free Wi-Fi throughout.
- 5-minute walk to Giardino Inglese
- Hammam on site
- Free Wi-Fi throughout
8.2
Great
471 reviews
Booking.com 8.2 · 471 reviews
About
Excelsior Palace Palermo
Excelsior Palace Palermo is a 4-star hotel set in the heart of Palermo, just a 5-minute walk from Giardino Inglese Garden. The property combines an elegant, old-school atmosphere with practical amenities like a hammam, free Wi-Fi, and on-site parking. With 24-hour reception, a restaurant, and a bar, it caters to both leisure and business travellers.
Guest feedback consistently highlights the helpful and friendly staff, the generous breakfast buffet, and the convenience of the location for exploring Palermo's historic centre. Rooms range from Standard to Junior Suite, many featuring city or garden views, and some with balconies. The hotel's traditional decor, including period furnishings, adds character for those who appreciate a classic style.
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Rooms/ Facilities for disabled
- Lift
In brief
What works, what to weigh
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Strengths
5 reasons to book- Central location — A 5-minute walk from Giardino Inglese and close to the historical center.
- Helpful and friendly staff — Guests repeatedly mention the accommodating and friendly service, from reception to housekeeping.
- Excellent breakfast — The breakfast buffet is consistently called delicious, rich, and good for Italian standards.
- Spacious, comfortable rooms — Guests note large, quiet, and well-furnished rooms, many with city or garden views.
- On-site parking — Parking is available, and in some cases guests were offered free parking in front of the hotel.
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Worth weighing
3 to weigh- Traditional, dated decor — The interior features older furnishings and wallpaper from the 60s, which may not suit all tastes.
- Potential street noise — Its location on a main boulevard can bring noise, though staff are reportedly helpful in addressing it.
- Price may be higher for the class — One guest mentioned the price was extremely convenient, while another rated the value lower; no clear consensus, but the hotel's 4-star status may come at a premium.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Junior Suite
- 1 King-size bed
- Garden view
- Heating
- Bathtub
- Balcony
Standard Double Room
- 1 King-size bed
- Heating
- Bathtub
- Air conditioning
Standard Twin Room
- 2 Single beds
- Heating
- Bathtub
- Air conditioning
Deluxe Double or Twin Room
- 1 King-size bed
- City view
- Heating
- Bathtub
- Balcony
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- Free Wi-Fi
- 24-hour reception
- Lift
- Rooms/ Facilities for disabled
- Safe deposit box
Dining
- Restaurant
- Bar/ Lounge area
- Continental breakfast
Room Amenities
- Air conditioning
- Mini-bar
- Sitting area
- Free toiletries
- Electric kettle
- Flat-screen TV
- AM/FM alarm clock
Services
- Laundry
- Car hire
- Business centre
- Cots
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.2/10 from 471 reviews
Booking.com · 8.2 · 471 reviews
8.2Verified guest“The staff were helpful and professional, offering friendly service. They accommodated a room change without fuss. Breakfast was excellent, and the location was very convenient. Rooms were large and quiet, close to the historical centre. They also kindly helped with parking.”
8.2Verified guest“A very good centrally located hotel with a sense of tradition. The breakfast was very good, and the staff friendly. Suitable for both vacation and business stays.”
8.2Verified guest“Great location, friendly and helpful staff, delicious breakfast, and comfortable rooms.”
8.2Verified guest“The staff were very nice, and we were allowed to park our car for free in front of the hotel. The breakfast buffet was quite good by Italian standards. The location is good too.”
8.2Verified guest“The hotel is near all the sights of Palermo, and you can walk to all the interesting points. It genuinely offers 4-star comfort. The reception gave us great tips on restaurants near the hotel.”
8.2Verified guest“I loved staying at the Excelsior Palace. The location was perfect, within walking distance of the city centre and shopping district. The staff were friendly and ready to help, and the breakfast spread was delicious. The room was well-furnished with plush towels. Highly recommended for a comfortable and convenient stay.”
04 — Location
Getting around Palermo
The property sits in Palermo.
Giardino Inglese: A 5-minute walk from the hotel, this garden offers a green escape in the city center.
Historic Center: Within walking distance, guests can explore Palermo's main sights and shopping district on foot.
Public Transport: Bus stops are nearby, providing easy access to the city and airport shuttles.
Via Marchese Ugo 3, Palermo, Sicily, 90144, Italy
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Allowed
- Property
- 118 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 14:00 until 23:59, and check-out is until 12:00.
Is parking available at the hotel?
Yes, parking is available on site. Some guests have also mentioned being allowed to park in front of the hotel for free, but availability may vary.
Are pets allowed?
Yes, pets are allowed at the hotel.
Does the hotel offer free Wi-Fi?
Yes, Wi-Fi is available throughout the property at no extra charge.
What breakfast options are available?
The hotel offers a continental breakfast, which guests have described as rich and delicious.
Are there family-friendly amenities?
Cots are available for families travelling with young children.
The bottom line
Excelsior Palace Palermo offers a genuinely traditional 4-star experience in a central location, with staff that consistently go above and beyond. If you value old-world charm, a hearty breakfast, and the ability to walk to Palermo's highlights, this hotel delivers. Just be prepared for decor that wears its history and the occasional street noise that comes with a main boulevard address.
8.2A solid choice for travellers who prioritise location, service, and character over modern minimalism.
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